Shipping policy
Shipping Destinations
We currently deliver throughout South Africa.
At this time, we do not offer international shipping.
Shipping Options
We offer the following delivery methods:
- PUDO Locker
- PEP Paxi
- Door-to-Door Courier
Shipping costs are calculated at checkout.
Processing Time
Orders for in-stock items are processed within one business day.
Orders placed after business hours, over weekends, or on public holidays will be processed on the next business day.
Please note that processing times may vary during busy promotional periods.
Estimated Delivery Times
After dispatch, estimated delivery times are:
- Door-to-Door Courier: 2 to 3 business days
- PUDO Locker: 3 to 5 business days
- PEP Paxi: 3 to 9 business days
Delivery times are estimates and may be affected by factors outside our control, including weather, courier delays, or public holidays.
Order Tracking
Once your order has been dispatched, you’ll receive an email containing your tracking number so you can follow your parcel’s journey.
Delivery Address
Please ensure your delivery address is correct before completing checkout.
Manina cannot be held responsible for delays or lost parcels resulting from incorrect or incomplete delivery information.
Failed Deliveries
If delivery cannot be completed, the courier may attempt delivery again or leave instructions for collection or redelivery.
Any additional delivery charges resulting from incorrect information or missed deliveries may be the customer’s responsibility.