Shipping policy

Shipping & Delivery Policy

Welcome to Manina! We’re delighted to offer reliable shipping and delivery services for our curated collection of elegant, timeless women’s fashion. Please take a moment to review the terms and conditions below:

Shipping Destinations

  • We currently ship to addresses within South Africa only.

  • At this time, international shipping is not available.

Shipping Methods and Costs

  • Standard shipping is R120, subject to change depending on your delivery address and the final rate calculated at checkout.

  • Please note: shipping fees are non-refundable, unless due to an error on our part or a faulty item.

Order Processing Time

 

Orders on in-stock items are processed and dispatched within 2–4 business days.

  • Pre-order items may take up to 2–14 business days to process.

  • Processing times may vary depending on order volume and external factors.

Estimated Delivery Time

  • Once dispatched, delivery times vary depending on your location and the shipping method selected.

  • While we strive for timely delivery, delays may occur due to factors such as weather conditions, public holidays, or courier delays.

Order Tracking

  • You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

  • Use this number to track your order online and monitor its progress.

Delivery Address

  • Please ensure that your shipping address is accurate and complete at checkout.

  • Manina is not liable for delays or losses resulting from incorrect or incomplete addresses provided by the customer.

Delivery Attempts

  • If no one is available to receive your parcel, a delivery notice may be left at your address.

  • It is the customer's responsibility to arrange a re-delivery or collect the parcel within the time frame provided by the courier.

Shipping Restrictions

  • Certain items may face restrictions due to size, weight, or legal limitations.

  • We reserve the right to adjust shipping charges or decline to ship restricted items if necessary.

Lost or Damaged Packages

  • Although we take great care when dispatching your order, Manina cannot be held responsible for packages lost or damaged in transit.

  • Should your order be affected, please contact us promptly so we can help resolve the issue.

If you have any questions or concerns about our shipping and delivery terms, feel free to reach out to us at 081 456 4551 or manina.online@gmail.com

Thank you for shopping with Manina – where each piece is thoughtfully selected with intention.